1. Introduction

Welcome to Auréa (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information from you:

• Contact details: Name, email address, phone number, and shipping address.

• Payment information: Credit or debit card details, billing address, and transaction information.

• Account information: Login credentials (if you create an account).

• Cookies and usage data: Information about your interactions with our website, such as pages visited, time spent, browser type, and device information.

We collect this information directly from you when you place an order, create an account, subscribe to our mailing list, or interact with our website.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Provide customer service and respond to inquiries.

• Send you order updates and shipping notifications.

• Improve our website and shopping experience.

• Send marketing communications (only if you’ve opted in).

• Comply with legal obligations and prevent fraud.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart items.

• Analyse website traffic and performance.

• Deliver relevant advertisements and promotions.

You can disable cookies through your browser settings, but some parts of our website may not function properly if you do so.

5. Third-Party Services

We use trusted third-party providers to help us operate our business, such as:

• Payment processors (e.g., Stripe, PayPal)

• Analytics tools (e.g., Google Analytics)

• Email marketing platforms

• Web hosting and fulfillment partners

These providers may access your information only to perform specific services on our behalf and are required to handle your data in accordance with applicable privacy laws.

6. Marketing Communications

If you subscribe to our marketing list, we may send you emails about new products, offers, or updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your information is stored on secure servers, and we use encryption where appropriate.

However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Disclosure of Personal Information

We may disclose your personal information:

• To third-party service providers assisting in business operations.

• When required by law or to comply with legal processes.

• To protect the rights, property, or safety of Auréa, our customers, or others.

We do not sell or rent your personal data to third parties.

9. Access and Correction

You have the right to access and correct the personal information we hold about you.
To request access or correction, please contact us at info@aureaboutique.com.au

We will respond to your request within a reasonable timeframe in accordance with the Australian Privacy Principles.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website with the “Last updated” date at the top.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Auréa
Email: info@aureaboutique.com.au
Location: Australia